Acceptance of Terms

Terms & Conditions — Skholiwe by M&X

Welcome to Skholiwe by M&X. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. Introduction

These Terms & Conditions govern your use of the Skholiwe by M&X website and online store. By using our services, you confirm that you are at least 18 years old or have permission from a legal guardian.

2. Products & Descriptions

We strive to provide accurate descriptions and images of all products. However:

• Colors, textures, or packaging may vary slightly due to natural ingredients or display settings.

• All products should be used as directed.

• Skholiwe by M&X is not liable for allergic reactions. Please review ingredient lists before purchase.

3. Orders & Payments

• All prices are listed in ZAR [South African Rand] and include/exclude taxes as indicated.

• We accept payments through secure third-party processors.

• An order is considered confirmed only once payment is successfully received.

• Skholiwe by M&X reserves the right to refuse or cancel orders at our discretion, with a full refund issued where applicable.

4. Shipping & Delivery

• Delivery times may vary depending on your location and courier services.

• Once an order has been shipped, Skholiwe by M&X is not responsible for delays caused by external carriers.

• Customers are responsible for providing accurate shipping information.

5. Returns, Refunds & Exchanges

Because our products are personal-care items:

• Returns or exchanges may be accepted only for unopened, unused items and within 7–14 days of delivery.

• Refunds may take 7 business days to process.

• If an item arrives damaged or incorrect, please contact us within 48 hours of receiving your order with proof of the issue.

6. Intellectual Property

All content on this website—including logos, branding, images, text, and product formulations—is the property of Skholiwe by M&X and may not be reproduced, modified, or distributed without written permission.

7. User Responsibilities

By using our website, you agree not to:

• Engage in unlawful or fraudulent activity.

• Attempt to gain unauthorized access to the website or its systems.

• Use any content for commercial purposes without consent.

8. Limitation of Liability

Skholiwe by M&X is not liable for:

• Any indirect or consequential damages arising from the use of our website or products.

• Misuse of products, allergic reactions, or failure to follow usage instructions.

• Technical issues or interruptions beyond our control.

All products are used at your own discretion.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how your personal information is collected and handled.

10. Changes to Terms

We may update these Terms & Conditions from time to time. The latest version will always be posted on this page. Continued use of the website indicates acceptance of any changes.

11. Contact Information

For questions or concerns about these Terms & Conditions, please contact us at:
Email: admin@skholiwe.co.za