Acceptance of Terms
Privacy Policy — Skholiwe by M&X
At Skholiwe by M&X, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and store your personal information when you visit our website or make a purchase from our online store.
1. Information We Collect
We may collect the following types of information:
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Personal Information: such as your name, email address, phone number, shipping address, and billing details when you place an order or create an account.
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Technical Data: including IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
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Communications: such as emails or messages sent to our customer support.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Manage your account and provide customer support.
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Improve our website, products, and user experience.
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Send updates, promotions, or newsletters (only with your consent).
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Ensure the security and proper functioning of our website.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your shopping experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to decline cookies, though some features may not work properly as a result.
4. Sharing of Information
We do not sell or rent your personal data. We may share information only with:
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Trusted service providers involved in payment processing, delivery, or website functionality.
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Legal authorities, if required by law or to protect our rights.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission can be guaranteed completely secure.
6. Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal information.
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Withdraw consent for marketing communications.
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Request information about how your data is used.
To exercise any of these rights, please contact us using the details below.
7. Retention of Data
We keep your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: admin@skhloliwe.co.za
